Loftie Lamp Support

FAQ

Yes, the Loftie Lamp is powered by an included power adapter.

Yes, the Loftie Lamp is a WiFi connected device and requires a 2.4 gHz connection (which almost every router broadcasts).

You need to use the app for the initial setup of the Loftie Lamp and to have access to setting alarms and custom color options. If you prefer not to use an app, you can still use the lamp with preset light modes. The app is available on both iPhone and Android devices.

On top of the wide selection of solid colors and gradients we've curated, you can create, name, and set your own custom modes.

Yes! The brightness is adjustable with the arrow buttons on the back.

We think you’ll love your new lamp, BUT Loftie does offer a 60-day return policy , just make sure to save all your original packaging.

Get to know your Loftie Lamp

Can’t find what you’re looking for?

Questions? Comments? Concerns? Requests? Want to tell us about a weird dream you had?

Email us at support@byloftie.com -- we'd love to hear from you!

Want live support? Book a spot and speak to one of our experts.