Loftie Clock Support

FAQ

Yes. The Loftie Clock does have a back-up battery, but it should stay plugged in.

Loftie comes with a wall plug and a cloth-wrapped USB-C cable - extra subtle, no plastic-y feel.

The Loftie Clock requires Wi-Fi for initial setup and software updates. Once the clock is updated and shows the correct time, you can enable No Wi-Fi Mode to enjoy full functionality without a Wi-Fi connection.

It requires a stable 2.4 gHz connection - the standard in homes and residential buildings.

Want to activate Offline Mode? Click here!

Both the brightness and volume can be adjusted, from almost nothing to quite loud and bright.

The Clock display has complete black-out mode with no light leakage, for a completely dark sleeping space.

Yes! As new features and content are released, your Loftie Clock will be updated to include them, all that is required by you is a simple restart.

You'll need to use the app for the initial setup. After that, it is entirely up to you! All the features available on the app are accessible on the clock as well. The app is available for both iPhone and Android devices.

Loftie has a 30-day money-back guarantee. Wake up better-rested for 30 days. If you don't love it, we'll take it back and give you a refund.

Get to know your Loftie Clock

Alarms
Sound Content
App
WiFi
Loftie Clock Manual
More Support

Can’t find what you’re looking for?

Questions? Comments? Concerns? Requests? Want to tell us about a weird dream you had?

Email us at support@byloftie.com -- we'd love to hear from you!

Want live support? Book a spot and speak to one of our experts.

Get Support

Rest, Relax, and Recharge with Loftie Rest

Loftie+ Content Library

Listen to your Loftie audio anywhere, anytime with the Loftie app. Regular releases expand the library with classic books, meditations, educational pieces, poetry, ASMR, exclusive partnerships, and more.

Storymaker

Create personalized audio content to include 
your name and favorite things. Make as many as 
you wish. Every track you make saves in your app 
and clock so you can listen again.

Wind Down Routines

Create a consistent routine by customizing 
and automating your favorite Loftie tracks
to play before bed. When you want and for 
however long you want.

Rest

Ditch the doomscroll! Rest is a four part sequence of app blocking designed to help reduce screen 
time at the start and end of your day, allowing your brain and body to transition into and out of sleep.

Night School and Sleep Coach

A six-part sleep course rooted in science that provides you education and bitesized lifestyle changes for better rest and an AI-powered coach to support your on your journey to better sleep.

Loftie+ Content Library

Listen to your Loftie audio anywhere, anytime with the Loftie app. Regular releases expand the library with classic books, meditations, educational pieces, poetry, ASMR, exclusive partnerships, and more.

Storymaker

Create personalized audio content to include 
your name and favorite things. Make as many as 
you wish. Every track you make saves in your app 
and clock so you can listen again.

Wind Down Routines

Create a consistent routine by customizing 
and automating your favorite Loftie tracks
to play before bed. When you want and for 
however long you want.

Rest

Ditch the doomscroll! Rest is a four part sequence of app blocking designed to help reduce screen 
time at the start and end of your day, allowing your brain and body to transition into and out of sleep.

Night School and Sleep Coach

A six-part sleep course rooted in science that provides you education and bitesized lifestyle changes for better rest and an AI-powered coach to support your on your journey to better sleep.

Wellness starts with sleep. Rest keeps your habits healthy.

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