Loftie Clock Support

FAQ

Yes. The Loftie Clock does have a back-up battery, but it should stay plugged in.

Loftie comes with a wall plug and a cloth-wrapped USB-C cable - extra subtle, no plastic-y feel.

Yes. The Loftie Clock is a WiFi connected device.

It requires a stable 2.4 gHz connection - the standard in homes and residential buildings.

Both the brightness and volume can be adjusted, from almost nothing to quite loud and bright.

The Clock display has complete black-out mode with no light leakage, for a completely dark sleeping space.

Yes! As new features and content are released, your Loftie Clock will be updated to include them, all that is required by you is a simple restart.

You'll need to use the app for the initial setup. After that, it is entirely up to you! All the features available on the app are accessible on the clock as well. The app is available for both iPhone and Android devices.

Loftie has a 60-day money-back guarantee. Wake up better-rested for 60 days. If you don't love it, we'll take it back and give you a refund.

Can’t find what you’re looking for?

Questions? Comments? Concerns? Requests? Want to tell us about a weird dream you had?

Email us at support@byloftie.com -- we'd love to hear from you!

Want live support? Book a spot and speak to one of our experts.