Loftie+ Support

FAQ

You don’t need a Loftie+ to use the Loftie Clock or Loftie Lamp! The clock comes preloaded with 100+ original audio tracks, including white noises, nature sounds, wellness tracks, classical music, and more — all accessible without a membership.

The Loftie+ unlocks additional content such as bedtime stories, guided visualizations, and meditations. With our Magic AI Storymaker, you can enjoy personalized, on-demand audio experiences. Learn more about Loftie+ here.

We follow strict safety and privacy policies. Here's what you might be wondering about:

  • Private and protected. Only you can hear, access, and use your own voice
  • Appropriate for any age. Thanks to our proprietary story-making process that keeps content within safe boundaries.
  • Stories only for you. We never use or share your content.

Need to cancel your Loftie+ subscription? Follow these steps:

  • Go to your app
  • Click on the upper right hand menu
  • Select the "Subscription" menu
  • At the bottom of the page you will see "cancel subscription"


Don't want to cancel but simply need some help? Reach out to us at [email protected]

Can’t find what you’re looking for?

Questions? Comments? Concerns? Requests? Want to tell us about a weird dream you had?

Email us at [email protected] -- we'd love to hear from you!

Want live support? Book a spot and speak to one of our experts.

Rest, Relax, and Recharge with Loftie+

Rest

Ditch the doomscroll! Rest is a four part sequence of app blocking designed to help reduce screen 
time at the start and end of your day, allowing your brain and body to transition into and out of sleep.

Rest

Ditch the doomscroll! Rest is a four part sequence of app blocking designed to help reduce screen 
time at the start and end of your day, allowing your brain and body to transition into and out of sleep.

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