Use: Sounds

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  2. Use: Sounds

We understand how important it is for the sounds on Loftie to function properly. Please use the following guide if you're experiencing any issues with the sounds on your clock. 

 

Check the volume:

Confirm that the volume is up for both the main volume control and for your alarm volume. You can find the general volume under Settings and the alarm volume under Alarms -> Settings on the clock. 


Seeing a "!": 

If you see an exclamation point next to any audio tracks on your Loftie Clock, don't worry. Your Loftie is background downloading and it is a normal part of the update process. Your Loftie is updating, reformatting, or redownloading these files and may need up to a few hours before finishing, depending on the file size and the WiFi speed.

 

Please leave your Loftie plugged in and connected to a 2.4ghz WiFi signal during updates. Also, playing other audio files will pause background downloading. It will resume again once audio is no longer playing. Learn more here.


Need more help? 

If you still have no luck after trying the steps listed above, please contact us at support@byloftie.com and include:

  • The serial number on the bottom of your device

  • Details of what you are experiencing 

    • What issue with sounds are you having and when does it occur 

    • What you have tried so far 

    • A video of the sound issue if possible

            How the Clock works

            After set up, the Loftie Clock is fully functional and navigable without the app. Try it out by pressing a few buttons below.

            Clock Top
            Clock Face
            ${audioTitle}

            ${ onScreen }

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            Questions? Comments? Concerns? Requests? Want to tell us about a weird dream you had? Email us at support@byloftie.com -- we'd love to hear from you!

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            Loftie+ Content Library

            Listen to your Loftie audio anywhere, anytime with the Loftie app. Regular releases expand the library with classic books, meditations, educational pieces, poetry, ASMR, exclusive partnerships, and more.

            Storymaker

            Create personalized audio content to include 
your name and favorite things. Make as many as 
you wish. Every track you make saves in your app 
and clock so you can listen again.

            Wind Down Routines

            Create a consistent routine by customizing 
and automating your favorite Loftie tracks
to play before bed. When you want and for 
however long you want.

            Rest

            Ditch the doomscroll! Rest is a four part sequence of app blocking designed to help reduce screen 
time at the start and end of your day, allowing your brain and body to transition into and out of sleep.

            Night School and Sleep Coach

            A six-part sleep course rooted in science that provides you education and bitesized lifestyle changes for better rest and an AI-powered coach to support your on your journey to better sleep.

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