Shipping

Shipping in the United States

We use USPS, FedEx, and UPS for our shipping depending on the package size and your location. We try our best to ship orders placed before 11:00AM ET the same day we receive them. We offer free shipping for orders that meet a minimum order of $100. 

Please contact us ASAP at support@byloftie.com if you notice an error with your shipping address. We cannot guarantee edits received after an order has been placed and they may incur a change of address fee.

International Shipping

We’re excited to share that Loftie now offers international shipping!

Customers in the UK, France, Netherlands, Canada, Germany, Italy, Spain, Ireland, Sweden, Austria, Belgium, Denmark, Finland, Luxembourg, Poland, and Portugal can now enjoy Loftie. Please note, however, that all international and third-party retail orders are final sale—we currently cannot accept returns or exchanges. Rest assured, our warranty applies worldwide, and our customer support team is ready to assist you with any needs.

Import taxes are calculated at checkout, and all deliveries are DDP (Delivered Duty Paid), so there are no surprise fees upon delivery—everything is covered upfront.

Our products include US and Canada-compatible plugs, so an adapter will be required for use in other countries.

For the best experience, please review product details carefully before completing your order. If you have any questions, our support team is here to help!

PS If you’re in the EU or UK, you can also find us at Les Raffineurs.