Set Up: Missing WiFi Network

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  2. Set Up: Missing WiFi Network

The Loftie app is scanning for all available WiFi networks in range. Please double-check the following if you are not seeing your network displayed: 

 

2.4 GHz Network:

The Loftie Clock requires a 2.4 GHz network connection so the app will only pick up and display 2.4 GHz networks. Most home routers broadcast both 2.4 GHz and 5 GHz networks. 

In some cases, these networks might co-exist under the same name and the router automatically assign devices to channels. (This doesn't always work seamlessly and you may need to create a guest network.) Other times, the signals are separate and available as two separate networks. If you don’t see the name of the network you normally connect to, check to see if there is another network picked up by Loftie that might be your 2.4 GHz network.

 

Blocked Devices:

We recommend checking your router's management systems in case your clock wasn't accidentally blocked by your router's settings, a roommate, or a spouse. Loftie's manufacturing ID may appear as "espressif."

 

Need more help? 

If you are unable to pinpoint why your network is not displayed, please contact us at support@byloftie.com, and include:  

  • S/N on the bottom of your clock 

  • make and model number of your router 

    How the Clock works

    After set up, the Loftie Clock is fully functional and navigable without the app. Try it out by pressing a few buttons below.

    Clock Top
    Clock Face
    ${audioTitle}

    ${ onScreen }

    Can’t find what you’re looking for?

    Questions? Comments? Concerns? Requests? Want to tell us about a weird dream you had? Email us at support@byloftie.com -- we'd love to hear from you!

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    Storymaker

    Create personalized audio content to include 
your name and favorite things. Make as many as 
you wish. Every track you make saves in your app 
and clock so you can listen again.

    Wind Down Routines

    Create a consistent routine by customizing 
and automating your favorite Loftie tracks
to play before bed. When you want and for 
however long you want.

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    Ditch the doomscroll! Rest is a four part sequence of app blocking designed to help reduce screen 
time at the start and end of your day, allowing your brain and body to transition into and out of sleep.

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