Lamp Power

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The Loftie Lamp is designed for consistent use with the included power adaptor and plug and we recommend keeping the Lamp plugged in at all times during normal use.

Your Lamp will turn on automatically when plugged in. However, if it is not connected to the app, you will only be able to switch between the five light modes you had selected on the app- three pre-set and two custom

If your Loftie Clock is not turning on or you are experiencing power issues we recommend double-checking the following:

Check the Connections: Unplug and replug the cable on the bottom of the Lamp. When the cable is plugged into the Lamp you should be able to gently pull the cord without it coming unplugged. It should feel secure. 

Check the Outlet: Confirm the outlet you are plugging Loftie into is working properly and is receiving power. (Other devices work while connected to the outlet and the outlet is not controlled by a switch.)

Try a Different Cable: Try another cable to power Loftie on. While we have high-quality standards for all components of our products, it is possible there is a defect in the manufacturing. If your cable is not working, please email us and we will happily send you a replacement.

Wait: If your Lamp was unplugged for an extended period of time, the battery might be completely drained. After you check all the connections, leave the Lamp plugged in for an hour and recheck if it has turned on.

Need more assistance?

If the above tips don't help you get your Loftie up and running please contact us at support@byloftie.com and include the following information for the best assistance:

  • S/N on the bottom of your Lamp

  • What you have tried to resolve the issue already

    How the Clock works

    After set up, the Loftie Clock is fully functional and navigable without the app. Try it out by pressing a few buttons below.

    Clock Top
    Clock Face
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    Questions? Comments? Concerns? Requests? Want to tell us about a weird dream you had? Email us at support@byloftie.com -- we'd love to hear from you!

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    Loftie+ Content Library

    Listen to your Loftie audio anywhere, anytime with the Loftie app. Regular releases expand the library with classic books, meditations, educational pieces, poetry, ASMR, exclusive partnerships, and more.

    Storymaker

    Create personalized audio content to include 
your name and favorite things. Make as many as 
you wish. Every track you make saves in your app 
and clock so you can listen again.

    Wind Down Routines

    Create a consistent routine by customizing 
and automating your favorite Loftie tracks
to play before bed. When you want and for 
however long you want.

    Rest

    Ditch the doomscroll! Rest is a four part sequence of app blocking designed to help reduce screen 
time at the start and end of your day, allowing your brain and body to transition into and out of sleep.

    Night School and Sleep Coach

    A six-part sleep course rooted in science that provides you education and bitesized lifestyle changes for better rest and an AI-powered coach to support your on your journey to better sleep.

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