Power & Battery

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Loftie is designed for consistent use with the included USB-C cable and plug and we recommend keeping the Loftie Clock plugged in at all times during normal use.

Your Loftie Clock will turn on automatically when plugged in. You will see a battery icon on the right corner of the main clock screen if it is unplugged or not properly receiving power.

If fully charged, the Loftie Clock has an internal battery backup in case of a power outage. The battery life can range from 4-8 hours depending on the usage (ie night light, sound machine, etc).

 

If your Loftie Clock is not turning on or you are experiencing power issues we recommend double-checking the following:

 

Check the Connections:

Unplug and replug the USB-C cable on the back of Loftie. When the USB cable is plugged into Loftie you should be able to gently pull the cord without it coming unplugged. It should feel secure.

Check the Outlet: 

Confirm the outlet you are plugging Loftie into is working properly and is receiving power. (Other devices work while connected to the outlet and the outlet is not controlled by a switch.)

Try a Different Cable:

Try another USB-C cable to power Loftie on. While we have high-quality standards for all components of our products, it is possible there is a defect in the manufacturing. If your cable is not working, please email us and we will happily send you a replacement.

Wait: 

If your Loftie was unplugged for an extended period of time, the battery might be completely drained. After you check all the connections, leave Loftie plugged in for an hour and recheck if it has turned on.

Need more assistance?

If the above tips don't help you get your Loftie up and running please contact us at support@byloftie.com and include the following information for the best assistance:

  • S/N on the bottom of your Loftie

  • What you have tried to resolve the issue already

How the Clock works

After set up, the Loftie Clock is fully functional and navigable without the app. Try it out by pressing a few buttons below.

Clock Top
Clock Face
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Can’t find what you’re looking for?

Questions? Comments? Concerns? Requests? Want to tell us about a weird dream you had? Email us at support@byloftie.com -- we'd love to hear from you!

Want live support? Book a spot and speak to one of our experts.

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Rest, Relax, and Recharge with Loftie Rest

Loftie+ Content Library

Listen to your Loftie audio anywhere, anytime with the Loftie app. Regular releases expand the library with classic books, meditations, educational pieces, poetry, ASMR, exclusive partnerships, and more.

Storymaker

Create personalized audio content to include 
your name and favorite things. Make as many as 
you wish. Every track you make saves in your app 
and clock so you can listen again.

Wind Down Routines

Create a consistent routine by customizing 
and automating your favorite Loftie tracks
to play before bed. When you want and for 
however long you want.

Rest

Ditch the doomscroll! Rest is a four part sequence of app blocking designed to help reduce screen 
time at the start and end of your day, allowing your brain and body to transition into and out of sleep.

Night School and Sleep Coach

A six-part sleep course rooted in science that provides you education and bitesized lifestyle changes for better rest and an AI-powered coach to support your on your journey to better sleep.

Loftie+ Content Library

Listen to your Loftie audio anywhere, anytime with the Loftie app. Regular releases expand the library with classic books, meditations, educational pieces, poetry, ASMR, exclusive partnerships, and more.

Storymaker

Create personalized audio content to include 
your name and favorite things. Make as many as 
you wish. Every track you make saves in your app 
and clock so you can listen again.

Wind Down Routines

Create a consistent routine by customizing 
and automating your favorite Loftie tracks
to play before bed. When you want and for 
however long you want.

Rest

Ditch the doomscroll! Rest is a four part sequence of app blocking designed to help reduce screen 
time at the start and end of your day, allowing your brain and body to transition into and out of sleep.

Night School and Sleep Coach

A six-part sleep course rooted in science that provides you education and bitesized lifestyle changes for better rest and an AI-powered coach to support your on your journey to better sleep.

Wellness starts with sleep. Rest keeps your habits healthy.

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