Personalized Clock FAQ

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How long will it take to get my personalized order?

Every item is made just for you! Personalized orders can add up to 10 extra business days to the processing time of your order.

 

If I ordered a personalized unit and a regular non-personalized unit, will I receive multiple packages?

Yes! Personalized and non-personalized units are shipped separately. You’ll be able to track both shipments through their individual tracking numbers, which will automatically be shared with you!

 

What if I put in the wrong text/number/shipping address for personalization?

Please reach out to Loftie Support and we will confirm if we can update the order.

 

Can I return or exchange my personalized order?

As personalization is made to order per customer, any personalized items can not be exchanged or returned. No changes can be made once you have submitted your order. However, your Loftie Clock will still be covered by our product warranties.

Rest, Relax, and Recharge with Loftie Rest

Loftie+ Content Library

Listen to your Loftie audio anywhere, anytime with the Loftie app. Regular releases expand the library with classic books, meditations, educational pieces, poetry, ASMR, exclusive partnerships, and more.

Storymaker

Create personalized audio content to include 
your name and favorite things. Make as many as 
you wish. Every track you make saves in your app 
and clock so you can listen again.

Wind Down Routines

Create a consistent routine by customizing 
and automating your favorite Loftie tracks
to play before bed. When you want and for 
however long you want.

Rest

Ditch the doomscroll! Rest is a four part sequence of app blocking designed to help reduce screen 
time at the start and end of your day, allowing your brain and body to transition into and out of sleep.

Night School and Sleep Coach

A six-part sleep course rooted in science that provides you education and bitesized lifestyle changes for better rest and an AI-powered coach to support your on your journey to better sleep.

Loftie+ Content Library

Listen to your Loftie audio anywhere, anytime with the Loftie app. Regular releases expand the library with classic books, meditations, educational pieces, poetry, ASMR, exclusive partnerships, and more.

Storymaker

Create personalized audio content to include 
your name and favorite things. Make as many as 
you wish. Every track you make saves in your app 
and clock so you can listen again.

Wind Down Routines

Create a consistent routine by customizing 
and automating your favorite Loftie tracks
to play before bed. When you want and for 
however long you want.

Rest

Ditch the doomscroll! Rest is a four part sequence of app blocking designed to help reduce screen 
time at the start and end of your day, allowing your brain and body to transition into and out of sleep.

Night School and Sleep Coach

A six-part sleep course rooted in science that provides you education and bitesized lifestyle changes for better rest and an AI-powered coach to support your on your journey to better sleep.

Wellness starts with sleep. Rest keeps your habits healthy.

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